Cross Necklace

Our pieces are crafted with care and attention to detail. Most orders are processed and shipped within 1-3 business days. If an item requires more than 3 days for processing, this will be clearly noted in the item's description on our website.

We ship Monday - Friday (business days) Orders placed on Saturday and Sunday will be processed the following Monday.

Free Shipping: All orders within the U.S. now enjoy free shipping via USPS Economy, excluding our ring sizer. We aim to ensure that your purchase reaches you in the most eco-friendly way possible.

International shipping is free on orders over $175. We ship via USPS First Class International, with delivery times ranging from 7-25 business days. Please be aware that transit times can vary due to customs delays.

Learn more on our Shipping & returns page

Is your order not what you expected? if for any reason you wish to return any of your items, you can return them within 30 days after your package have been delivered, just send us an email at hello@valentinanewyork.com with your order information and reason for returning.

All orders over $50 come with a free jewelry gift box. If your order is under $50 and you want a gift box you can add this to your cart

Valentina Jewelry stands behind the quality of our products. We offer a 1 year warranty from the date of purchase, covering manufacturing defects. Click here to learn more

Material Care:

Gold-Filled Jewelry: Gold-filled jewelry is durable and tarnish-resistant, making it suitable for everyday wear. It can withstand contact with water, but to maintain its beautiful shine, follow the general care instructions below.

Sterling Silver Jewelry: Sterling silver is known for its brilliance and cool tone, but it can tarnish over time when exposed to air and moisture. Regular polishing and keeping it dry will help maintain its shine. Consider using anti-tarnish strips or storing in an airtight container for extra protection.

To ensure the longevity and beauty of your gold-filled and sterling silver jewelry, we recommend the following care practices:

Separate Storage: Always store your jewelry pieces separate, ideally in a jewelry box or pouch, to avoid scratches and tangling.

Cool, Dry Places: Preserve the luster of your jewelry by storing it in a cool, dry place. Humidity can accelerate tarnishing, especially for sterling silver.

Routine Cleaning: Use a soft, non-abrasive polishing cloth to gently clean your jewelry. This will help maintain its shine and remove any substances that may have come into contact with it.

Daily Habits:

Remove Before Sleep: Take off your jewelry before going to bed to prevent accidental damage.

Shower and Exercise: Always remove your jewelry before showering or exercising to avoid exposure to harsh chemicals and excessive sweat, which can tarnish your pieces.

Dry After Exposure to Water: If your jewelry does get wet, dry it promptly with a soft cloth. While gold-filled jewelry is more resilient to water, sterling silver can tarnish more quickly when exposed.

Travel Care: When traveling, use a dedicated jewelry case to protect your pieces. Movement and contact with other items can cause wear.

Chemical Exposure: Avoid direct contact with chemicals such as perfumes, hand sanitizers, and body wash. Apply these products before putting on your jewelry to minimize exposure that could speed up tarnishing or cause damage.

Every purchase from our store comes with a jewelry care card containing these guidelines to help you keep your pieces in pristine condition.